Invoices & Payments

How Payments Work

ZevCloud uses ZevPay Checkout for payment processing. When an invoice is generated:

1. You receive an email with the invoice details and a payment link
2. Click the link to pay via bank transfer or PayID
3. Once payment is confirmed, your service is activated/renewed
4. You receive a payment confirmation email

Viewing Invoices

Go to Billing in the sidebar to see:

• Monthly spend — total active subscription costs
• Pending invoices — invoices waiting for payment
• Active subscriptions — per-service plan details
• Invoice history — all past invoices

Click any invoice to see line items, payment status, and the payment link.

Invoice Lifecycle

draft → sent → partial → paid
  ↓       ↓       ↓
  └───────┴───────┴──→ cancelled

Status	Description
Draft	Created but not yet sent (internal only)
Sent	Active, awaiting payment
Partial	Some payment received
Paid	Fully paid
Overdue	Past due date, not fully paid
Cancelled	Cancelled (no payment required)

Currency

Your team’s billing currency is set on first paid upgrade:

• NGN (Nigerian Naira) — default
• USD (US Dollar) — coming soon

Once set, currency cannot be changed.

Recurring Billing

Subscriptions renew monthly. A renewal invoice is generated 7 days before the end of each billing period, giving you time to pay.

Failed Payments

If payment is not received:

• Due date — invoice becomes overdue
• +7 days — service is suspended (stopped)
• +14 days — service is permanently deleted

Pay overdue invoices promptly to avoid service disruption.